Frequently Asked Questions
Where does Blvd Co ship?
We ship anywhere in the United States. That includes Alaska, Hawaii, and Puerto Rico for the pet sofas. Live somewhere else? Email us at email@example.com and we'll be glad to discuss shipping the product to your home and the associated cost.
How much does shipping cost for the pet sofa?
Shipping is free for all pet sofas within the contiguous U.S. When shipping to Alaska, Hawaii, and Puerto Rico, there is a flat charge of $20 for the pet sofa. Live elsewhere? Email firstname.lastname@example.org for a shipping estimate.
Can I change the covers of my sofa at any time?
Of course. Our sofas are designed to be truly adaptable which includes being able to remove and change your covers. To order additional covers, please click here for your furry friend.
When will I receive my order?
Since every sofa is made-to-order and the covers are hand sewn, our stocked fabrics should arrive within 3 weeks and our custom ordered fabrics usually arrive within 6 weeks.
What's your return policy?
We offer a 30 day return policy on all products. If you're not 100% happy with your order, email us at email@example.com within 30 days of your delivery and we will send you instructions to return your purchase for a refund.
Used sofas will not be refunded. Normal wear and tear, chewing, or other damage caused by a pet does not qualify for a refund. Please note that we do not cover the cost of shipping for returns or exchanges.
What about exchanges?
Easy. If you change your mind, email us at firstname.lastname@example.org within 30 days of your delivery. Let us know which item(s) you'd like in exchange for the item(s) you are returning. Please note that we don't cover cost of shipping for returns or exchanges.
What payment methods does Blvd Co accept?
We accept Visa, MasterCard, American Express, Discover, and all other major debit and credit cards.
What size sofa should I order for my dog?
|Length||Width||Seat Height||Dog Size (up to)||Example Breeds|
|Small||29"||21"||4.5"||30 lbs||Yorkies, Pugs, Frenchies, Jack Russells|
|Medium||37"||25.5"||4.5"||60 lbs||Corgis, Shiba Inus, Beagles, Australian Shepherds|
|Large||49"||37"||4.5"||120 lbs||Labs, Golden Retrievers, German Shepherds, Huskies, Bernese Mountain Dogs|
How do I clean my Blvd Co sofa cover?
Most of our fabrics are machine washable except for our leathers. Please ensure to air dry all of the covers and do not put them in the dryer. The leather on Blvd Co sofas are designed to be wiped down with a wet wipe most of the time. You can also use a cloth with a solution of water and soap. For a more detailed explanation of fabric care, please refer to our instructions.
My dog chewed her sofa. Can I return it?
We stand behind the durability of our sofas and accept returns if you are not happy with the way our products have aged. We don't cover chewed covers or mis-washed and ironed items.