Cancellations

You may cancel an order any time prior to shipment.

Returns

You may return any Product within the applicable Product's trial period (each, a "Trial Period”) after your receipt of that particular Product, provided that the Product is located in the United States (not including US territories) or Canada, and subject to the conditions described below. Refunds will be issued in the form of the original payment If you purchased the Product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned.

Return Procedure

Return shipping is free, provided that the Product being returned is located in the United States (not including territories) or Canada. Refunds will be issued in the form of the original payment. Please follow the instructions below to return your Product.

Sofa: If you want to return your Sofa within the applicable Product’s Trial Period after your receipt, please e-mail Blvd Co at hello@BlvdCo.com to arrange a return pick-up.

Pet Sofa: If you want to return a Pet sofa within the applicable Product’s Trial Period after your receipt, please e-mail Blvd Co at hello@BlvdCo.com to arrange a return pick-up.

Return Conditions

The following conditions also apply to Product returns:

Products must be in donatable condition to be eligible for return (e.g., no stains, tears or other soiling including odors).

Products may not be returned from outside the United States or Canada.
Customers may return a maximum of two (2) of each particular Product per initial order, validated by a customer name or shipping address (i.e. please try a Product first—we are happy to send you more later!)

If at least one of a particular Product type is returned from an initial order, that customer or shipping address will not be eligible for additional Trial Periods on subsequent orders of that particular Product (e.g., if you return a Sofa, you will not be eligible for the applicable Trial Period on future Sofa orders).

Refund Amount – Blvd Co System

If you purchase a Blvd Co System (which includes a Sofa and dog couch) (the “Sofa System”) and return the entire Sofa System, you will be refunded the entire amount paid for such Sofa System less any offer code or other discount.

If you return one or more items from the Sofa System, and the discount that you received on the Sofa System is greater than the unit price(s) of the item(s) you wish to return, then you will not receive a refund. If the discount that you received on the Sofa System is less than the unit price(s) of the item(s) you wish to return, you will be refunded the unit price(s) of the item(s) you wish to return less the discounted amount.

Title

Risk of loss and title for Products purchased from Blvd Co pass to you upon delivery of such Products (by Blvd Co or our manufacturer) to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.